Job Listings

The Underwriting Operations Manager reports into the Head of Underwriting Management & Operations and is primarily responsible for the monitoring of 1856; working closely with the Heads of Divisions and their teams, assisting in all matters relating to the smooth running of the day-to-day operations in Syndicate 1856.    We’d like to hear from you if you have:   - Develop an understanding of all aspects of underwriting operations in 1856. - Establish a monitoring and supervision framework for underwriting operations. - Manage the outsourced UW support team, ensuring process standardisation across all COBs. - Ensure the team structure is aligned to growth plans and provides a consistently high standard of support to stakeholders. - Be recognised as the “go to” person for UW support, championing best practice and ensuring consistency across the underwriting operations function. - Monitor accuracy of operational support outputs, to ensure it meets the Heads of Divisions expectations; implement revised processes if applicable to prevent reoccurrence. - Ensure all underwriting Policies and Procedures are updated in line with FCA regulations and Lloyd’s requirements. - Produce training and onboarding material for new joiners within Underwriting Operations. - Manage the outsource of underwriting data capture relationships. - Ensure all Service Level Agreements are constantly met and rectify any issues. - Ensure data integrity within the PAS. Identify issues and record notable exceptions. - Prepare, approve and submit the syndicate returns via Lloyd’s Core Market Returns, in accordance with Lloyd’s regulatory timetable. - Maintain all underwriting records and data. - Review the standard of Management Information (MI) produced from the underwriting systems and make recommendations for improvements through the Underwriting/Finance Committee - Engage with underwriting teams to progress query resolution to a high standard in a timely manner and build good relationships with the relevant teams. - Conducting ad hoc reviews as requested by the Board or other directors of any matter relating to the underwriting businesses. - Embody and amplify the IQUW Group values in all aspects of day to day activity ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with IQUW Group values - Ensure the ongoing development of team members in terms of technical knowledge and experience - Act as a coach and mentor to the team - Lead the team in its day-to-day activities including allocation of work, service delivery and time lines - Provide effective individual line and team management ensuring regular performance reviews are undertaken, provide direction and ensure a cohesive approach to work tasks via effective communication and engagement - Carry out other reasonable tasks as required by line management   This is a role which carries strategic and regulatory accountability. We therefore require our role holder to demonstrate influential leadership capabilities and to possess the following skills, attributes and knowledge:   - The ability to create and lead a talented team of people towards the achievement of a set of challenging financial targets - To demonstrate gravitas and clarity of purpose which will give confidence to senior stakeholders, both internally and externally - Being commercially aware and using this acumen in a way which helps enhance the businesses profitability - Natural interpersonal skills which will allow you to build and maintain value adding relationships. - You must be able to articulate what a mutually beneficial relationship looks like and be comfortable having difficult conversations - Extensive knowledge of the legal, regulatory and compliance provisions that apply to the Lloyd’s insurance market - Significant experience of underwriting management within a Lloyd’s syndicate environment Underwriting experience and Operations Management within the Lloyd’s environment The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies.   Desirable behavioural attributes - Effective Communication Skills - Initiative & Change - Driving & Delivering Results - Planning & Organising - Problem Solving - Decision Making - Commercial Awareness (including Financial Awareness) - Building Relationships - Strategic Thinking What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   Additional Information:    - A full Job Description can be seen here.   

About us   ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   The Customer Relations Consultants provide an excellent claims service through the resolution of any reportable complaints, including those addressed to the Chief Executive, Lloyds the FOS or any other relevant regulatory body. To negotiate the settlement of claims in an efficient, fair and economical manner in accordance with the policy wordings. Effecting a speedy recovery of the underwriters outlay. They also advise complaint handlers in the operational areas on handling strategies, regulations, and requirements. Dealing with referrals through effective coaching, development, and feedback.   Key responsibilities   - Actively handling complaints in an effective manner within timescales in accordance with the complaint handling procedures - Checking all new complaints on a daily basis, ensuring these are distributed to the team and that they are handled within company policy to achieve validation, investigation and negotiation in accordance with level of expertise/authority and responsibility of staff - Supporting and ensuring compliance with Lloyds and FCA regulations - Promoting a culture of communication and staff involvement.  - Investigating the underlying cause of complaints and trends, making recommendations for improvements to systems and/or training requirements.    Desirable behavioural attributes   - Are aware of and act upon all Compliance matters, e.g. Disability Discrimination, Data Protection, Proceeds of Crime, Risk etc - Ensure that TCF is a part of the organisations culture and behaviours and consistently works to promote this. - Represent the correct values and culture of the group. - Support Health and Safety through highlighting issues. - Engage in own self development. - Provide relevant MI to managers at all levels and present findings where appropriate.     Benefits   - Competitive Benchmarked Salary - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - The option for professional qualifications and study support      Additional Info   - A full job description will be found here

  About us   ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   Our Claims Technicians provide an excellent service to our customers ensuring enquiries are processed in a timely fashion via a variety of channels and predominantly work over the telephone. Working within our Claims Operations team you will undertake a wide range of activities, building your technical knowledge of claims handling, the laws and regulations that governance the process and of course our product range and the business as whole.   The role offers the opportunity to work closely with several business areas, including Counter-Fraud, Personal Injury, Total Loss and many more. If you like wearing lots of hats, know how to build and maintain relationships, and you enjoy helping people, you will love this role.   The office location for this role is Swansea. We are currently trailing different patterns of home and office working to determine to optimum working arrangements for the future. During the trial period the classification of this role is Office Primary. Typically, this has entailed three days in the office and two days working from home     Key responsibilities   - Responding to policy holder enquiries and correspondence in professional manner - Providing reassurance and supporting our customers through the claims process - Establishing the circumstances of a claim and making the appropriate enquiries to ensure an understanding of the situation. - Negotiating the settlement of claims in an efficient and economical manner - Where a vehicle requires repair, you’ll be promoting and ensuring the use of our approved supply chain. - Pursuing the recovery of Underwriters outlay or negotiating the settlement of third-party claims. - Building a knowledge of our products and services to become an expert in your field. - Acting as a key liaison between the business and our customers providing regularly updates on every stage of the process.     Essential qualifications, skills, and experience   This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:   - Strong relationship building skills, able to build positive relationships with our customers. - Clear, responsive interpersonal skills able to step up to the challenge of working across a broad range of audiences in writing, on the phone. - A keen eye for detail and able to check your own work and your colleagues. - A deep understanding of good customer service - Excellent organisational skills with a strong ability to prioritise and deliver. - The desire to continually improve ways of working.     Benefits   - Competitive Benchmarked Salary - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - The option for professional qualifications and study support      Additional Info   - The full Job Description can be seen here. 

  About us   ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.   Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.   We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.    Key responsibilities   - Work with insurance brokers and direct clients to handle enquiries. - Respond to customer and broker queries. - Provide accurate information to customers and brokers about their insurance policy. - Maintain effective working relationships with brokers and customers. - Produce documentation, creating and issuing correspondence to customers and brokers. - Build your knowledge of our products and services to become a subject matter expert. - Play your part in a culture of change as an individual and as a team member.      Essential qualifications, skills and experience   This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:   - The ability to work, both, as part of a team and independently - A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence. - A keen eye for detail and high level of accuracy - A deep understanding of what good customer service involves. - Excellent organisational skills and the ability to prioritise. - The drive to continually improve the way we work and the services we provide.     Benefits   - Competitive Benchmarked Salary - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - The option for professional qualifications and study support   

About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   As a member of the Security Assurance team, the Security Assurance Analyst will be responsible for helping to embed a culture of Information Security within the day-to-day operations of the department and the wider organisation, ensuring the confidentiality, integrity and availability of the services provided to the enterprise.   The Security Assurance Analyst will contribute to Regulatory Compliance activities, Vendor/Delegated Authority Cyber Security Assessments, IT Audit/Assurance, Security Awareness and Training activities and the management and reporting of IT Risks.   This role requires collaboration with key stakeholders across the business, including Procurement, Delegated Authority, Compliance, Risk, Operations, and the wider Technology Services team.   This role is offered as a 12-Month Fixed Term Contract. We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.    Key responsibilities   - Work as part of a dedicated Information Security team, contributing to security-related initiatives. - Conduct third party cyber security maturity assessments, providing feedback to key stakeholders. - Track and maintain all third-party cyber security assurance findings. - Facilitate Cyber sessions with third parties, to help support with discussions on cyber security posture. - Conduct compliance reviews on new software requests. - Provide guidance and assist business stakeholders with Informational Security messaging across the enterprise. - Work closely with colleagues to support the Information Security Audit programs and IT Risk Register, in line with corporate governance requirements. - Support the development of information security related metrics and reporting to all levels. - Participate in the development of the Security Awareness Training program for colleagues.   Qualifications, skills and experience   - A demonstratable background in Information Security / Security Assurance.  - Experience of conducting cyber maturity assessments and managing findings. - Experience of conducting IT Audit / Recertifications, such as access control reviews, is desirable. - Ability to produce management information that can be used for reporting, to an agreed schedule or upon request. - Ability to manage multiple tasks / competing priorities and flexibility to adjust to changing requirements, schedules and priorities.  - Self-driven and resourceful to achieve goals independently, as well as working well in groups. - Highly competent in the use of Microsoft Office packages such as PowerPoint, Excel (VLOOKUP’s and macros), Word and Visio. - Relevant qualifications such as CompTIA Security+ / CISMP / CC is desirable. - Some knowledge of ISO27001 is desirable. - Some knowledge of GDPR is desirable. - The following behavioural competencies are also desired: - Analysis and Decision Making - Innovation and Problem Solving - Relationships - Performance Focus - Communication and Influence - Resilience and Adaptability   Benefits - Competitive Benchmarked Salary - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - The option for professional qualifications and study support   Additional Information - A full job description can be seen here.

About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   The Data Business Analyst will help shape and support a new data platform, assisting the Data Architect in ownership and management of key areas of the solution, whilst supporting existing IQUW BAU data needs. This will include: - Documenting, developing, and communicating data and MI processes and solutions, working closely with Underwriting, Finance, FP&A, and the business teams across the group. - Leveraging the data and MI to provide proactive analysis to drive improvements in data integrity and enhanced business performance. We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.    Key responsibilities   - Constant focus on proactively enhancing data, MI, and analytics to drive business performance. - Support the development of the new data platform. - Support existing IQUW BAU solutions. - Work closely with the Data Architect to support data modelling efforts and influence the data design of the new warehouse and ensure key functional and business needs can be meet by solutions or reporting tools developed. - Encouraged to develop knowledge and expertise in Modern Cloud Data Warehousing (Approaches / Architectures and Technologies). - Work closely with the Business to ensure that business processes are well understood, and that associated data and reporting is documented and defined. - Provide analysis of MI related requirements and issues, with options and specifications to support resolution. - Drive the business forward by providing insightful analysis identifying data and reporting anomalies for management attention. - Responsible for working closely with the business to build strong relationships, building a deep understanding of the business, it’s data and data definitions, challenging this where required.     Qualifications, skills and experience   - Significant experience in providing high quality, insightful analysis to drive the business. - Experience with SQL and related products. - Understanding of data structures and experience of extracting and utilizing data to drive key strategic decisions. - Microsoft Office products, including advanced Excel. - Significant experience in working with data across Underwriting, Claims, and Finance within the London Market is desirable. - Financial services background and experience/ knowledge of Specialty Insurance is advantageous.  - The following behavioural competencies are also desired: - Communication and Influence. - Innovation and Problem Solving. - Relationship Building. - Development of Self and Others. - Analysis and Decision Making.   Benefits - Competitive Benchmarked Salary - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - The option for professional qualifications and study support   Additional Information - A full job description can be seen here.

About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   The Senior Conduct Manager will be an SME on FCE/PRA and Lloyd’s Conduct obligations and how they relate to customers. They will have a broad compliance remit with particular focus on all matters relating to Conduct Risk.   We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.    Key responsibilities   - Act as an SME dealing with all enquiries related to FCA/PRA and Lloyd’s Conduct Risk areas. - Chair the Product Oversight Group and Conduct Risk Committee. - Ensure that relevant policies and procedures relating to conduct and product governance are updated as required. - Oversee an ongoing cycle of product reviews. - Promoting a compliance culture by raising awareness of compliance matters and embedding regulatory change and revised compliance policies. - Support the preparation of the annual Compliance Plan. - Managing a team of Three Product Governance Analysts - Support the Head of Compliance by contributing to management reports on regulatory updates and activity affecting the business. - Attendance at regulatory and legislative change related seminars, webinars, conferences, and market forums.   Qualifications, skills and experience   - Extensive compliance experience working within either the insurance industry or Financial Services. Experience within a Lloyd’s Managing Agent is desirable. - Solid practical understanding of FCA and Lloyd’s regulatory issues including the FCA’s Product Intervention and Product Governance Sourcebook and Insurance Code of Business Sourcebook. - Excellent Understanding of the legal principles of Insurance and Insurance Contracts. - Previous experience of retail insurance products, ideally motor. - Solid Understanding of the FCAs consumer duty requirements and experience of providing advice and challenge to the business from a consumer perspective. - The following Behavioural competencies are also desired: - Communication and Influence - Performance Focus - Development of Self and Others - Analysis and Decision Making   Benefits - Competitive Benchmarked Salary - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - The option for professional qualifications and study support Additional Information - A full job description can be seen here.

We’d like to hear from you if you have:   The Broker Development & Support Executive (BDSE) will support ERS’ business development activities by providing support to Regional Development Managers or Strategic Account Managers as well as driving plans and business development activities across their own distinct panel of identified brokers. This is a highly collaborative role, working with colleagues across the business as well as in close co-operation with the Sales and Marketing teams. This role will contribute to the achievement to the Sales and Marketing team’s business development goals and to ERS’ financial objectives. This role is predominantly remote, using technology to connect with brokers and team members, with some infrequent UK travel. - Supporting Regional Development Managers or Strategic Account Managers with inbound broker queries by liaising with internal stakeholders and working through to resolution - Supporting events via outbound communications to maximise event attendance and event follow up with event attendees to explore opportunities and generate leads for follow up via Regional Development Managers or Strategic Account Managers - Providing support in significant broker meetings led by Regional Development Managers and Strategic Account Managers: collation of reports, data and completion of actions logs - Managing and driving profitable growth with a panel of identified brokers who have the potential to significantly increase GWP placed with ERS - Driving migration of brokers to electronic trading, and support digital migration across Regional Development Managers’ and Strategic Account Managers’ panels where required - Delivering product education and training on relevant products and platforms to targeted brokers - Ensuring Regional Development Managers and Strategic Account Managers are kept updated on the status and progress of allocated tasks - Communicating key broker updates to internal stakeholders within the business - Organising and managing allocated tasks held within the BDSE team as well those being allocated to other teams in the business - Knowledge and experience working in intermediated UK insurance market - Effective communications skills - Strong Interpersonal skills - Ability to quickly build rapport with brokers and ERS stakeholders - Strong organisational skills to enable prioritisation and completion of tasks in timely manner - Commercial awareness and ability to identify opportunities for further product development - Proficient in Microsoft Office applications - A team player with demonstrable experience of being part of a highly successful team - Experience in business development or sales/telesales support role - Experience of working within the London Market/Lloyds Syndicate - Knowledge of motor insurance - CII qualification   Desirable behavioural attributes - Good organisational, collaboration and time management skills - Good communication, influencing & stakeholder management skills - Effective Problem solving/decision making skills  - Ability to apply judgment and quality sense checks - Commitment and integrity - Self-motivated and driven to achieve desired outcome     What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   Additional Information:    - A full Job Description can be seen here. 

About us   ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   Do you haveexperience in the insurance industry or within a legal setting? Then we want to hear from you!    Our Personal Injury Claims Handlers negotiate the settlement of claims in an efficient, fair and economical manner in line with the policy wording and Claims Handling Manual. They provide excellent customer service, maintain policy and where possible promote a speedy recovery.   Key responsibilities   - Comply with pre and post litigation procedures through the life of a claim to conclude the case effectively and economically. - Validate claims and check all the details agree with our records. - Identifying and referring questionable underwriting - Clearly establish the circumstances of any loss and make appropriate liability enquiries. - Validate accounts/fee notes and authorising payments. - Maintain accurate estimates throughout the life of the claim and make adjustments where appropriate.   Essential qualifications, skills and experience   - Have Experience of working in a legal environment - Have a Law degree or equivalent. - Have Strong interpersonal and relationship building skills. - Are Highly articulate and numerate. - Have a focus on the delivery of first-class customer service - Are very organised with an innate ability to prioritise and deliver.   Benefits   - Competitive Benchmarked Salary - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - The option for professional qualifications and study support      Additional Info - A full job description can be seen here.  - Information on why you should join ERS can be seen here.

We’d like to hear from you if you have: - Strong analytical skills with the ability to interpret and present data in a manner which is clear and easy to understand using a variety of formats (e.g., dashboards, PowerPoint, Power BI) - Advanced Excel  - Experience of using Power BI, Power Automate and Power Query (or similar tools). - Proficient in querying SQL (or equivalent). - Aptitude to learn new systems. - Exceptional attention to detail, ensuring accuracy and reliability. - Strong numerical skills.   The primary focus of the HR MI Analyst is to provide accurate people data and information for various internal and external purposes. You will be working closely with HR colleagues, managers and other stakeholders to understand & develop requirements.   You will be responsible for enhancing existing reports and the development of new reporting capabilities and dashboards, using tools to automate where possible. A key contributor to BAU and Annual Compensation & Reward activities, there will also be the opportunity to be involved with Benefits reviews & projects.   MI - Producing monthly, weekly, and ad-hoc reporting requirements, aligning and improving reporting where necessary and ensuring duplication is minimised. - Working towards standardising and automating reporting & dashboards – using tools such as SQL, Power BI, Power Automate - Mapping and improving payroll reporting, introducing automations and workflow improvements where required. - Developing dashboards, for HR, line managers and executives, to present data effectively:  sourced from systems that include Applicant Tracking (iCIMS), Learning and Development (Cornerstone) and Human Resources Information (Zellis HCM) - Collaborating with colleagues in Finance, Planning and Operations to understand and develop reporting requirements - Developing Equality, Diversity, and Inclusion reporting where appropriate and in liaison with HR colleagues - Ensuring data accuracy, implementing data quality controls and validation processes.   Systems - Be the focal point for the HR systems ensuring that the relationships with providers are maintained and systems enhancements are tracked. - Identifying system enhancements, developing automations and workflow improvements; discussing and reviewing with the Reward and MI Partner where necessary. - Working with Zellis (HRIS provider) to implement and enhance integrations with other systems (both internal and external). - Undertaking testing to ensure that any system improvements are carried through effectively with limited impact to the business. - Work close with IT and other relevant departments to resolve any technical issues.   Reward - Managing and providing data related to compensation, including conducting market and competitor analysis reporting. - Produce data, working with key stakeholders, for statutory and internal reporting requirements including annual pay reporting and the Gender Pay Gap. - Supporting the Reward and MI Partner with successful implementation of the annual pay & bonus review. This includes preparation, analytics, reporting & letter production. - Supporting with annual data submission to salary & benefits surveys (currently Willis Towers Watson). - Supporting the implementation of market adjustments and any statutory wage increases - Using HR salary survey methodology and/or assimilating additional external pay data to benchmark roles against the external market and provide clear recommendations based on the data.  - Responding to compensation and benefit queries from HR colleagues, employees and managers, escalating where necessary. - Providing pay data analysis and analytics as required. - Support on the Benefits Flex review, design and annual enrolment.  In addition, undertaking user acceptance testing and copy review to ensure a seamless roll-out.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.     Desirable behavioural attributes - Stays current on the range of data analytic techniques available, relevant to their role. - A proactive self-starter, who manages own work to ensure they are contributing to the delivery of the team’s strategic goals. - Understands the need to adapt priorities in light of emerging information. - Ensures regular updates and relevant communication to stakeholders including manager and colleagues. - Identifies and puts in place efficiencies within own role. - Builds trust through respecting confidentiality, meeting commitments and focusing on others’ needs.   What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   Additional Information:    - A full Job Description can be seen here. 

About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   Are you creative and have a passion for systems? Could you be an ambassador for online learning? We are a forward-thinking organisation committed to fostering continuous growth and development through cutting-edge digital solutions. As we expand our digital learning initiatives, we are seeking a talented Digital Learning Specialist to join us in creating and embedding impactful and engaging learning experiences for our employees. As a Digital Learning Specialist, you will play a pivotal role in designing, implementing, and optimising digital learning programs on our Learning Management System (LMS). The location for this role can be in either our Swansea or London office, and we currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.   Key responsibilities   - Develop and promote digital learning content, including interactive modules, videos, and assessments, tailored to diverse learning styles and objectives. - Design, develop and deliver a range of learning and development programmes and initiatives to meet the organisations needs and future ambitions. - Work closely with our compliance team to understand key regulatory training requirements and design and deliver effective learning solutions to support the delivery of our compliance agenda (Lloyd’s/FCA) - Design & deliver system training and desktop process guides to ensure our colleagues have the necessary skills & knowledge to utilise our learning management system. - Collaborate closely with subject matter experts, stakeholders, and instructional designers to identify learning needs, define learning objectives, and create engaging learning experiences. - Provide guidance and support to employees and stakeholders on navigating the LMS and accessing digital learning resources effectively. - Core focus on system/ e-learning design and user experience      Qualifications, skills and experience   - Great interpersonal skills, and the ability to liaise with stakeholders at a variety of levels across the business. - Strong IT skills, and the ability to design and administer e-learning modules through our talent management platform. - An interest in progressing a career in L&D or Training - Passion for learning and innovation, with a commitment to staying ahead of industry trends and driving continuous improvement in digital learning experiences. - A creative eye and a passion for design - Highly Proficient in Learning Management Systems (LMS), with hands-on experience in managing and administering LMS platforms (Desirable) - Cornerstone Experience (Desirable)  - Demonstrated proficiency in eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia editing software.     Benefits   - Competitive Benchmarked Salary - 33 days holiday (including bank holidays) - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - The option for professional qualifications and study support   Additional Information   - A full job description can be seen here.  

Our Senior Delegated Authority Operations Analysts are vital to the successful design and implementation of IQUW’s Delegated Authority strategy, focussing on service to Underwriters, due diligence and audit management. They support the IQUW delegated authority (DA) function, primarily Underwriters, writing delegated authority arrangements ensuring compliance with the Company's Delegated Authority (DA) Framework.    Supported by the Head of Delegated Authority Management you will: - In line with the DA Framework provide full support to Underwriters and other relevant stakeholders by ensuring due diligence and ongoing monitoring is undertaken across all new and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs)). - To undertake all the steps of the IQUW audit policy and to ensuring the timely implementation of the annual audit programme for Coverholders and DCAs - Prepare governance and other performance reporting and insights of IQUW’s delegated authority arrangements, including discussing KPIs with Underwriting and relevant stakeholder teams. - To support the Delegated Authority Team with administrating the review process for all binding authorities, lineslips, consortium and DCAs falling within IQUW. - To produce any DA regulatory and Lloyd’s returns as required and actions arising from market thematic reviews are embedded within the company. - To build and maintain a strong relationship with all business units, particularly Underwriting teams. - Where required, to attend the Delegated Underwriting Managers (‘DUM’) forums and other market seminars / workshops. - Provide co-ordination support for internal/external audit reviews and other ad hoc DA projects. - Assist operational support and oversight of outsourced resource working on Bordereaux data capture and management, EPI Monitoring and support the process in resolving bordereaux or EPI queries.   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Enhanced Family Friendly Benefits   We’d like to hear from you if you have: - Extensive experience working in Delegated Authorities role within an insurance company, ideally within the Lloyd’s market. - Attention to detail, excellent due diligence, and investigative skills. - Strong analytical, written and communication skills. - Developing and coaching junior members of the DA Team. - Excellent organisation and time management skills. - Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. - IT literate with experience of third-party Lloyd’s management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM, VIPR’s Intrali & LWR - Strong Excel skills Additional Information:  - A full Job Description can be seen here. 

Underwriter, Marine and Energy Liability Reporting to: Lead Underwriter, Marine and Energy Liability Location: London   About us                                                                   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Marine and Energy to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. The role   Our Marine and Energy Liability team offer solutions to a broad spectrum of marine and energy clients. We insure many of the world’s largest energy companies, both upstream and downstream, whether E&P, Contractor or Utilities. We harness strong relationships in the marine sphere with all major brokers and underwrite a client base ranging from complex P&I reinsurers to US brown-water operators.     The key to success within this role will be a highly detailed and analytical underwriting approach, impactful relationship management and unparalleled sales skills.  This is in addition to an excellent organisational skillset and the ability to think ahead and use initiative. You will need to thrive in a business development role and be able to demonstrate ownership of  key senior broker/client relationships that lead to profitable business.    Key responsibilities   The role holder has the following key responsibilities:   - Underwrite the Marine and Energy Liability portfolio. - Work closely with the Team to deliver the underwriting strategy for your class of business. - Drive underwriting excellence across the Marine and Energy Liability book by ensuring adherence to risk appetite, lines setting, standards and guidelines, rating, and pricing adequacy. - Ensure high quality underwriting, appropriate exposure assessment, contractual terms and adherence to respective rules and guidelines. - Provide a compelling and knowledgeable service offering to brokers and clients, making IQUW a go-to Market for Marine and Energy Liability business. Lead and develop close relationships with our partner brokers. - Cultivate business development initiatives to grow the portfolio profitably, where desired. - Assist with the development of the pricing models to support the underwriting/pricing of the portfolio. - Own the development of our underwriting appetite, constantly analysing the portfolio and modifying appetite accordingly. - Mentor the more junior members of the team to help develop and hone their industry knowledge and underwriting acumen. - Take responsibility for improving underwriting efficiency, particularly in terms of digitising placement process for homogenous risk groups.   Essential qualifications, skills and experience   - Highly numerate with a proven track record of profitable underwriting or broking performance. - An excellent Market reputation within the Marine and Energy Liability market.  Meaningful Broker and Client relationships and the ability to develop business from a variety of sources. - Influential interpersonal and relationship building skills with the ability to deal comfortably with different stakeholders at all levels of seniority. - Demonstrable experience of managing risks appropriately, applying judgement and being prepared to own and take responsibility for your decisions. - Experience in the use (and ideally the development) of online trading portals and/or other automated placement systems. - Highly organised with a clear ability to prioritise and deliver on allocated tasks.   For the full job description, please see here.

We are seeking an experienced and hands on Lead Developer to deliver high-quality custom software solutions while adhering to Agile principles and practices.  The role encompasses technical leadership, Agile delivery management, and fostering a collaborative team culture focused on continuous improvement and client satisfaction.   You will have a firm grasp of emerging technologies and become the SME for the team, imparting knowledge to others and ensuring that documentation is maintained to a high standard.   Supported by the Head of Solution Delivery your main responsibilities in the role will be to: - Lead the Agile development process, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. - Coach and mentor team members on Agile methodologies, fostering a culture of transparency, collaboration, and accountability. - Provide technical guidance and oversight to the development team, ensuring adherence to coding standards, best practices, and architectural guidelines. - Lead by example in software development, actively contributing to code reviews, pair programming sessions, and knowledge sharing. - Collaborate with stakeholders to define product scope, objectives, and deliverables, breaking down requirements into actionable user stories and tasks. - Act as the primary liaison between the development team and stakeholders, facilitating communication, gathering feedback, and managing expectations. What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support We'd like to hear from you, if you have experience with: - Significant experience in software engineering roles. - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members. - Technical expertise in software development, including proficiency in programming languages and development tools, Java, Springboot, SonarCloud, Kafka. - Deep understanding of Agile principles and practices, with a focus on iterative development, continuous integration, and delivery. - Experience with Agile project management tools such as Jira, Trello, or Azure DevOps. Additional Information:  A full Job Description can be seen here. 

  About us   ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   Do you have experience working in the motor vehicle body repair industry? Then we want to hear from you!    The role of a Motor Vehicle Engineer at ERS is one which proves challenging yet truly rewarding. The role offers the opportunity to become a key member of a high-paced and continually evolving team within the UK’s largest specialist motor insurer. As a Motor Vehicle Engineer, you will provide engineering services to the motor claims department. With particular focus on correct use of repair methodology, Repair cost control and the validation of vehicle damage in line with incident circumstances and policy cover.    The location for this role is our Swansea office, and the role is offered on a hybrid basis. This entails 3 days in the office collaborating with colleagues, and 2 days working from home each week. Part-time options are also available.   Key responsibilities   - Reviewing estimates and images for repair, agreeing repair methods and negotiating costs - Reviewing external engineer’s reports, resolving valuation disputes and provide technical advice - Liaise with Repairers/Policyholders/Third Parties or their representatives as appropriate - Provide technical advice and support to other areas of the business - Identifying discrepancies with accident damage and incident circumstances - Maintain a professional image of the company. - Excellent customer service skills - Ensure that manual and computer records are accurate and reflecting any changes made in a clear precise manner, including changes in claim estimates (Full training provided).   Essential qualifications, skills and experience   - Knowledge of Audatex & Thatcham Escribe is desirable.  - Have some knowledge of HGV’s, Coaches, Agricultural plant and machinery is desirable but not essential as full training will be provided. - Have experience of carrying out physical and desktop inspections / assessments - You have a working background in the motor vehicle body repair industry - You have a working knowledge of private car and light commercial vehicles is essential   Benefits   - Competitive Benchmarked Salary - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - The option for professional qualifications and study support      Additional Info   - For the full Job Description click here. - For more information on why you should join us click here. 

Underwriter, Product Recall   Reporting to: Lead Underwriter, Crisis Management Location: London   About us                                                                   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. The role   Our Crisis Management team offer product recall solutions for a broad spectrum of product manufacturers including product contamination, auto and component recall liability, consumer goods recall, and others.  Business is written on a global basis with primary focus on the USA.   The key to success within this role will be a highly detailed and analytical underwriting approach, impactful relationship management and unparalleled sales skills.  This is in addition to excellent organisational skills and the ability to think ahead and use initiative. You will need to thrive in a business development role and be able to demonstrate a skill for working with senior brokers/clients. You will need to take ownership of relationships and be confident these lead to profitable business.    Key responsibilities   The role holder has the following key responsibilities:   - Primarily underwrite the Product Recall section of the Crisis Management portfolio. - Work closely with the Lead Underwriter to deliver the underwriting strategy for your class of business. - Drive underwriting excellence across the Crisis Management book by ensuring adherence to risk appetite, lines setting, standards and guidelines, rating, and pricing adequacy. - Ensure high quality underwriting, appropriate exposure assessment, contractual terms and adherence to respective rules and guidelines. - Provide a compelling and knowledgeable service offering to brokers and clients, making IQUW a go-to Market for Crisis Management business. Lead and develop close relationships with our partner brokers. - Cultivate business development initiatives to grow the portfolio profitably, where desired. - Assist with the development of the pricing models to support the underwriting/pricing of the portfolio. - Own the development of our underwriting appetite, constantly analysing the portfolio and modifying appetite accordingly. - Mentor the more junior members of the team to help develop and hone their industry knowledge and underwriting acumen. - Take responsibility for improving underwriting efficiency, particularly in terms of digitising placement process for homogenous risk groups.   Essential qualifications, skills and experience   - A proven track record of profitable underwriting or broking performance. - An excellent Market reputation in the Product Recall market.  Meaningful Broker and Client relationships and the ability to develop business from a variety of sources. - Excellent communication skills, and the ability to deal comfortably with different types of people at all levels of seniority. - Demonstrable experience of managing risks appropriately, applying judgement and being prepared to own and take responsibility for your decisions. - Experience in the use (and ideally the development) of online trading portals and/or other automated placement systems.   Desirable behavioural attributes   - Influential interpersonal and relationship building skills. - Clear evidence of the ability to motivate and inspire peers. - Highly articulate and numerate. - Comfortable dealing with ambiguity and applying judgement based on information available. - Innovative and able to generate creative solutions. - Highly organised with a clear ability to prioritise and deliver on allocated tasks.

The London Market Business Analyst will have the opportunity to provide support for the wider BA function via the creation and delivery of product change related analysis, with a view to supporting the implementation of that product change to the wider business as part of the product delivery lifecycle. Leveraging their analysis knowledge, and London Market and Underwriting expertise, to play a key role helping to realise product strategy through clear elicitation of requirements from our Product Owner and the wider business, building clearly defined stories for our development partners.   The location for this role is our London office, and we operate a hybrid working model. This entails 3 days working collaboratively in the office with colleagues, and 2 days working from home.     Reporting into the Analyst Manager your main responsibilities in the role will be to: - Oversee the delivery of product focused analysis and delivery management in line with the agreed delivery frameworks, governance and SLA’s. - Assist the technical analysts and development teams by producing high quality analysis, adhering to the required standards, processes, and governance. - Participate in and promote team ceremonies in line with the agreed product delivery frameworks. - Demonstrate strategic thinking whilst considering future work requirements. - Ensure robust business user testing is performed and signed off at the business and senior IT levels.   What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like to hear from you if you have: - Extensive experience as a business analyst within a London Market insurance environment - A professional qualification in Business Analysis (BCS or equivalent) - In depth knowledge of contemporary requirements elicitation using agile based methods. - Previous experience of working in a variety of delivery methodologies including delivery in an agile environment; (e.g., SCRUM and Kanban). - Previous experience working within a Product Delivery structure beneficial - Previous experience of working in an insurance environment, or; - An understanding of the current IQUW Specialty product offerings and underwriting principles   Additional Information:    - A full Job Description can be seen here. 

Are you an experienced Architect who can effectively communicate processes and solutions?    Our Lead Architect Steers & Manages solution design across a portfolio of Enterprise IT & Business owned services that are used across IQUW Group, with a specialization in at least two IT Architecture domains.    The location for this role is our London office, and the classification is Hybrid. This involves two days collaborating with colleagues in the office and three days working from home per week.   Reporting to the Chief Architect your main accountabilities in the role will be to: - Support the Chief Architect in designing Target Architecture and Transition State Roadmaps that help achieve strategic priorities for the Group. - Act as the first point of contact for Architectural impact assessment during project initiation and any architecturally significant change within defined porfolio of business functions & IT applications.  - Produce Architecture Standards, Patterns and Guardrails to guide Product & Project teams.  - Maintain working partnership with Data & Analytics, Information Security Office, IT Operations, Platform & Product Engineering teams. - Direct the development of new methods or techniques and own the design of key platform services – not just an advisor but act with a sense of ownership. - Steer 3rd party vendor assessments using Well Architected Frameworks, Architecture Standards & NFRs.   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support    We’d like for you to get in touch if you have below skills and experience: - Prior experience working for commercial insurance organisation or other financial services B2B business. - Prior experience with Enterprise IT architectures that operate through SaaS (Software as a Service). - Prior experience in an engineering capacity building cloud service, preferably on Azure, and can demonstrate application of 12-Factor application development principles. - Prior experience in architectural governance roles in both functional and technical capacity. - Can communicating effectively current processes & solutions in place that benefit the Business and promote new technologies & ways of working to the business. - Deep specialization in at least two of the following IT Architecture domains: - Network & Security Infrastructure - Platforms & Infrastructure - Integration and Middleware Systems Architectures - Web Application Architecture - Workplace Technologies (Microsoft Suite) Services - Data, Insight & Artificial Intelligence   Additional Information: - Please see the full Job Description here. 

  About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. The role   The role of an Underwriter at IQUW is one which proves challenging yet truly rewarding. The role offers the opportunity to become a key member of a leading edge, next generation underwriting team within IQUW Group’s new P&C, Specialty operation. The key to success in this role will be a highly detailed and analytical underwriting approach, pro cyclical mindset with a profit driven focus. You will also need excellent organisational skills.   Key responsibilities   - In collaboration with the Head of Division you will be responsible for delivering the approved Credit and Political Risk (CPRI) business plan and setting the longer-term strategy for the class of business. - Drive underwriting excellence across the CPRI class of business book by ensuring adherence to risk appetite, lines setting, standards and guidelines, rating and pricing adequacy. - In conjunction with the Head of Underwriting Management, Pricing Lead and the Head of Reinsurance, you will be expected to optimise the profitability of the portfolio within and between classes, dependant on market conditions, to maximise returns. - Identify new opportunities for expansion of the business to the syndicate, in accordance with the strategy set for the syndicate and within the risk appetite set by the Board. - Ensure high quality underwriting, appropriate exposure assessment, contractual terms and adherence to respective rules and guidelines. - Maintain and establish strong relationships with our clients, intermediaries, and promote the IQUW brand. - Assist with the development of pricing models to support the underwriting/pricing of the portfolio. - Use a multi-model approach to monitor and control appetite and accumulations. - Maintain a high performance and open management culture. Build and develop an underwriting team with the necessary skills and capabilities subject to the necessary internal approval protocols.   Essential qualifications, skills and experience   - A prodigious reputation and proven track record of Underwriting across the Lloyd’s/ London market, across the various segments of the Credit and Political Risk class. - Excellent sales skills and an insatiable appetite to increase the portfolio profitability.  Demonstrated experience of developing and executing product strategies and portfolio management. - An influential communicator who can work with people at all levels, being just as comfortable with clients and leaders in the industry as they are with their own team. - Excellent Broker and Client relationships and the ability to develop business from a variety of sources. - Preference for a mixed skill-set of mature and emerging market underwriting experience. - Ability to run market standard vendor risk assessment tools and ability to develop in-house tools as appropriate. - Proven leadership skills, with ability to lead multi-disciplinary and multi-cultural teams. - Client management gravitas – someone who is respected for his/her technical abilities and appreciated for his/her relationship management skills.    For the full job description, please see here: 

We’d like to hear from you if you have:   The Underwriter’s primary responsibility is to write a range of medium to complex risks within the products risk appetite and within own individual underwriting authority. You will also act as a referral point for team members with a lower level of authority helping to develop their technical knowledge and understanding. The role is market visible which will see you working closely with our broker partners and forming solid trading relationships, these relationships will help ERS achieve their short- and long-term financial plans by seeking to broaden our market penetration. Success in the role requires technical expertise in our product(s) and frequent collaboration with other business functions to ensure that we leverage capabilities from across the business in delivering first class propositions to our chosen market.   This role carries financial responsibility as well as being recognized as a subject matter expert in your product(s). We therefore require our role holders to demonstrate technical expertise and to use commercial judgment in the fulfilment of their role. We expect our people to demonstrate the following skills, attributes and knowledge: - An understanding of underwriting strategy and risk appetites and ability to operate within these. - Possessing extensive technical knowledge of the product(s), including the features of the product, factors that drive product performance, market dynamics which influence how the product is delivered and the requirements of customers using the product(s) - Underwriting, risk selection and pricing skills which will ensure that we optimize the financial performance of a range of product propositions in a complex and competitive market. - Good commercial awareness that allows you to identify and take advantage of market opportunities. - Possess an understanding of pricing practices and methodologies with the ability and experience to help us constantly enhance our pricing capability, providing insight and feedback on our pricing models - Possessing interpersonal skills which will allow you to build and maintain relationships. Being able to articulate what a mutually beneficial relationship looks like and being comfortable having at times challenging conversations with our broker partners. - Having knowledge of the legal, regulatory and compliance provisions that apply to the UK motor insurance market    The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.     Desirable behavioural attributes   - Strong interpersonal and relationship building skills - Clear evidence of the ability to motivate and inspire peers - Highly articulate and numerate - A team player - Innovative - Driving & Delivering Results - Planning & Organising - Problem Solving - Decision Making - Commercial Awareness (including Financial Awareness)     What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   Additional Information:    - A full Job Description can be seen here.