Payroll and HR Advisor (12 Month FTC)

About us

IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.

ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

IQUW Group has a hybrid working model that offers flexibility while maintaining opportunities for collaboration and connection with colleagues in person.

Our hybrid working model will consist of 3 days per week in the office and 2 days working remotely. Teams can coordinate specific in-office days to support collaboration and flexibility. 

The role

As a Payroll and HR Advisor at IQUW, you’ll play a key role in ensuring the accurate administration of employee data and changes, enabling timely and correct submission of our monthly payroll to our external provider. You’ll also deliver a comprehensive HR service, supporting all aspects of the employee lifecycle.

In this role, you’ll provide proactive guidance and support to managers and employees on our people policies and processes, ensuring all actions reflect IQUW Group’s values. You’ll also collaborate with the wider HR team on projects and initiatives aimed at improving and streamlining our processes—making them more effective, standardised, automated, and scalable.

Please note: This position is offered on a 12 month Fixed-Term contract.

Key responsibilities

Payroll Responsibilities

• Process and audit payroll transactions for accuracy and compliance.
• Maintain payroll records and ensure data integrity across HRIS and payroll systems.
• Reconcile payroll accounts and support month-end and year-end reporting.

HR Operations & Administration

• Update and maintain HR Information System (HRIS) data, ensuring all touchpoints within the colleague lifecycle are completed accurately and on time.
• Manage the HR Central mailbox, ensuring timely and effective responses to queries.
• Provide people data, reports, and metrics to relevant stakeholders.

Employee Relations & Stakeholder Engagement

• Build and sustain positive relationships with managers and key stakeholders.
• Represent HR in formal meetings such as disciplinaries and grievances.
• Provide advice and assistance on HR policies, procedures, and legislation.

HR Projects & Continuous Improvement

• Collaborate with HR Business Partners to improve HR practices, procedures, and systems.
• Play a key role in delivering HR projects and initiatives.

Qualifications, skills and experience

• Proven experience in payroll processing and analysis.
• Strong understanding of UK payroll legislation and tax regulations.
• Proficiency in payroll systems (preferably Zellis) and Excel.
• Knowledge of relevant HR policies and procedures
• Excellent communication and negotiation skills, both written and verbal
• Ability to prioritise and work under pressure and to tight timescales.
• Attention to detail and high levels accuracy.
• Ability to write and present information.
• Previous experience in an HR Advisor or HR Operations role involving Payroll, preferably in Financial or Professional Services
• CIPD or CIPP qualified to level 5 or working towards this qualification (Desirable)

Benefits

• Competitive Benchmarked Salary
• 25 days holiday
• Discretionary bonus scheme
• Employee assistance programme
• Annual holiday buy (up to 3 extra days)
• Salary sacrifice benefits
• Annual benefits reviews
• The option for professional qualifications and study support

Additional Information

• A full job description can be seen here.