Do you have a curious nature and a good eye for detail? Then we want to hear from you!
About us
ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.
The role
Our PVU Handlers support the wider Policy Validation team in data validation/fraud detection and its resolution or escalation. The primary focus is on protecting the organisation against the risks and costs associated with all forms of Underwriting fraud using tools, techniques processes, and own judgement to identify cases. The PVU Handler will then carry out appropriate decisions/actions/suggestions based on guidelines and individual circumstances.
The location for this role is our Swansea office and the classification is Hybrid. Typically, this has entailed three days collaborating with colleagues in the office and two days working from home per week.
Key responsibilities
- Executing our underwriting validation and Fraud strategy to ensure that the organisation is protected against the risks and costs associated with all forms of underwriting fraud.
- Adhere to our established underwriting data validation and fraud prevention processes and procedures.
- Review cases of suspected underwriting fraud, collate all necessary information and then determine the appropriate course of action using your own judgment as well as adherence to our overall position in relation to underwriting fraud.
- Work with our key brokers to ensure that they understand and support our approach to underwriting fraud and validation of data.
- Understand and adopt a Treating Customers Fairly approach to all aspects of day-to-day work and develop a team culture that reflects TCF principles.
Essential qualifications, skills, and experience
- Understand and apply all legal, regulatory, information security and compliance requirements and develop a team culture of compliance.
- Knowledge of ERS’s product and those of our major competitors. Understanding of the coverage provisions, exclusions, and conditions of your product wording
- Underwriting background and experience enabling you to make informed and well considered decisions.
- Knowledge and experience in our methods of trading and internal processes to understand how and where the organisation is exposed to underwriting fraud.
Benefits
- Competitive Benchmarked Salary
- 25 days holiday
- Discretionary bonus scheme
- Employee assistance programme
- Annual holiday buy (up to 3 extra days)
- Salary sacrifice benefits
- Annual benefits reviews
- The option for professional qualifications and study support
Benefits
- A full job description will be found here
